Privacy Policy

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Polyphony App Privacy Policy

1. Data Usage

1.1 If you are a Polyphony user without an account created

Your personal information and tracking data will only be stored on your device, to which Polyphony has no access. However, Polyphony cannot guarantee the security of your data storage. In case of data loss due to the loss or replacement of your mobile phone, or any other reason, Polyphony cannot provide you with data recovery services. In addition, if you don’t have an account created, Polyphony will only receive data provided by your device while using Polyphony, such as your IP address, type of operating system (Android or iOS), device type and model, network provider, etc. Such information helps us identify application failures so that we can solve problems for you. It also helps us continuously optimize Polyphony the application. However, if you are using a third-party service (such as iCloud) for the backup, you may have transferred all your personal data stored on your device onto this third party. If this is the case for you, please read the privacy policy of this third-party service carefully to ensure the security of your personal data.

1.2. If you are a Polyphony user with an account created

1.2.1 Contact Data:

Including your email address and phone number. This information will be collected by us if you communicate with us, for example if you use the links on our Platform to communicate with us via email.

1.2.2 Identifiers:

Including your User ID and Device ID. We use this for App functionality and link to your identity.

1.2.3 Usage Data:

Including product interaction. We use this for App functionality and analytics.

1.2.4 Physical Data:

This may include your gender identity and age.

1.2.5 Session Data:

This includes your UP address, your device’s unique identifier details, browser details including version, device operating system, geo-location, time zone setting and time/date of access requests, the amount of data transmitted and the requesting provider. We may also capture other information about visits to our Platform such as pages viewed and traffic patterns. Since you have created a Polyphony account, Polyphony will help store the data you have locally entered on a cloud server. You can log in to your account on any device and synchronize your data. Polyphony will also process such data in order to provide personal insights, notifications and reminders sending, as well as other services. You may revoke your consent at any time and ask Polyphony to delete your account. Once your account is deleted, all your data will be destroyed at the same time. Polyphony will not share your personal data with any third-party service providers.

1.3 Others

When you send a message to our service team or contact us by any means, we will keep a record of our communication and the information you’ve submitted (including your email address), in order for us to respond to your enquiry and provide assistance. In addition, our application has the feature of log uploading. The upload needs to be initiated by you. The uploaded logs help us solve the program problems for you remotely. Polyphony will not trigger this feature by itself.

2. Data Security

We will adopt various security measured to avoid the abuse, alteration or loss of personal data within our reach, as well as follow the best practices of the industry and open principle that are known by the users when transferring or storing your data. While we cannot cradicate the abuse, loss and alteration of information, we will reasonably prevent such problems from occurring.

2.1 How we transfer and store personal data

In the Polyphony application, your password will be stored using the one-way has encryption method. We will not be able to decrypt it. All your data will be encrypted using the HTTPS before being transferred between your device and the Polyphony server. Data you’ve logged will be stored securely in our structured storage service. Such data can only be accessed by your logging in to your Polyphony account.

3. The EU General Data Protection Regulation (GDPR)

We will comply with the laws and regulations stipulated by the GDPR. Four users in the EU, we will inform them the relevant matters at the most prominent position in the Polyphony application when they log on for the first time and ask if they authorize Polyphony to use their data in order to provide them with services. Polyphony will only collect the relevant data of the users and provide the relevant services after obtaining the authorization and consent from the users.

4. Sensors Data

Polyphony uses the data statistics and analysis services provided by Sensors Data. Such services can help us understand how users interact with our application and how to optimize the user experience. Sensors Data uses your identifier for advertising (Apple’s IDFA or Google Play’s ID), as well as modified IP address of your mobile device and modified address of your MAC for data statistics, which guarantee that the data will not be associated with you or make you personally identifiable in any way possible. By using our services, you expressly agree to the use and processing of the said collected data.

5. Emails

Polyphony will use the contact details in your personal information and send you emails when necessary. Contect generally includes operational health knowledge or notifications pushed, or some promotional information that may be of interest to you. In order to provide such services, Polyphony may forward your email address and other data to third-party providers for them to send the emails or text messages. Such service providers include Google, which may process your email address and send you messages via email.The privacy policies for these services can be found on the websites of their companies. They both comply with the general privacy policies and the privacy laws and regulations where they provide the relevant services.

6. About

Piladya Inc. reserves the right to revise this Privacy Policy at any time. When, among other things, the relevant laws and regulations, our data collection, use practice and service features change, we will also make the corresponding adjustment. When we believe that there are major revisions, we will notify you via the application, website, or email.